Best way to retrieve active calls without making request each second?
Tags: phone
Nov 14, 2017 at 12:58pm • 6 replies • 0 likes
jeff-secord
We need to create a monitor that will show any income calls in our extranet in live time.
We were able to show active calls by using "/account/~/extension/~/active-calls", however, to achieve what we need we would need to make a request each second which I guess will be blocked by rate limits.
Is there a better solution for it?
Thanks
6 Answers
Following the path you mentioned it shows: Information is not editable after you have applied for production.
I guess its because my app is already in production.
No worries about the path, I'm using correctly, only for the post I replaced with "~".
Could you please add it for us? App name: "StripCurtains Extranet with message"
I guess its because my app is already in production.
No worries about the path, I'm using correctly, only for the post I replaced with "~".
Could you please add it for us? App name: "StripCurtains Extranet with message"
0
You would need to add the permission [ReadPresence] on your application. To add the permission kindly login to https://developer.ringcentral.com using your Developer Account or Main Company number credentials and navigate to:
App-> Settings -> Under OAuth Settings -> Permissions Needed -> Add [ReadPresence] permission
Also, please note that the event filter you have provided above looks incorrect. You are supposed to pass in the extension number for the particular extension you wish to set up push notification for.
You can look at Get Extension API endpoint for more information :
GET /restapi/v1.0/account/{accountId}/extension
https://developer.ringcentral.com/api-explorer/latest/index.html#/!/Company_Contacts/listExtensions
If you are unable to add the permission, kindly provide the app name and I can add the permission on your app.
App-> Settings -> Under OAuth Settings -> Permissions Needed -> Add [ReadPresence] permission
Also, please note that the event filter you have provided above looks incorrect. You are supposed to pass in the extension number for the particular extension you wish to set up push notification for.
You can look at Get Extension API endpoint for more information :
GET /restapi/v1.0/account/{accountId}/extension
https://developer.ringcentral.com/api-explorer/latest/index.html#/!/Company_Contacts/listExtensions
If you are unable to add the permission, kindly provide the app name and I can add the permission on your app.
0
Jeff,
You can setup Subscription using RingCentral API's and receive push notifications on inbound/outbound calling activity.
Kindly take a look at our previously answered developer community article here for more information:
Using Push notifications on RingCentral
- AK
You can setup Subscription using RingCentral API's and receive push notifications on inbound/outbound calling activity.
Kindly take a look at our previously answered developer community article here for more information:
Using Push notifications on RingCentral
- AK
0
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