FaxOut slow
Tags: fax
Jan 24, 2018 at 12:45pm • 8 replies • 0 likes
neil-bouvier
Fax API is very slow and appears to miss random pages. A 5 page document may be received in random order and over the course of 3 hours.
8 Answers
Neil, Also, if you could clarify the below questions for us?
1. Could you provide us with the original/sample doc that you are trying to send as faxes
2. Do you have the same problem for all recipients? or for some numbers?
We could take this offline and you could mail me directly at vyshakh.babji@ringcentral.com
0
Neil, we are investigating your case now. Can you please clarify how you detected this delay? Is it a time when the fax was actually received by recipient or the time you got confirmation by email? According to our logs it took ~17 minutes to send fax from our servers.
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