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Not receiving SMS message recently
Tags: sdk
Feb 21, 2018 at 10:56am   •   2 replies  •  0 likes
scott-malinoski

Good afternoon,

We have integrated with the sandbox environment and receiving text messages no problem for the past few months. Since this morning, we have not been able to send a message, even directly through the Swagger test. Not sure what could be affecting this but any assistance would be appreciated:


{


"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/xxx/extension/xxx/message-store/405615...;,

"id": 4056154004,

"to": [

{


"phoneNumber": "+xxx"

}

],

"from": {


"phoneNumber": "+xxx"

},

"type": "SMS",

"creationTime": "2018-02-21T18:47:36.000Z",

"readStatus": "Read",

"priority": "Normal",

"attachments": [

{


"id": 4056154004,

"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/xxx/extension/xxx/message-store/405615...;,

"type": "Text",

"contentType": "text/plain"

}

],

"direction": "Outbound",

"availability": "Alive",

"subject": "Test SMS using a RingCentral Developer account - test",

"messageStatus": "Queued",

"smsSendingAttemptsCount": 1,

"conversationId": 4905502763407868000,

"conversation": {


"id": "4905502763407867532",

"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/conversation/4905502763407867532";

},

"lastModifiedTime": "2018-02-21T18:47:37.189Z"

}



2 Answers
answered on Jun 28, 2019 at 7:54am  

The best way to come to a conclusion is to wait for sometime and keep checking the message status via API. There is always possibilities to have a delay in message delivery based on network bandwidth and traffic.


 0
answered on Feb 25, 2018 at 1:07am  
It might be a temporary issue for sandbox. Do you still experience this issue now?

 0



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