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Default Company Greeting not saying actual company name
Tags: admin portal
Dec 12, 2016 at 8:01am   •   5 replies  •  0 likes
tinson

On the auto-receptionist default company greeting it is just saying 'my company name' instead of our actual company name. What am I doing wrong? The correct name is set up in the company profile section.

5 Answers
answered on Feb 26, 2019 at 7:32am  
The greeting can't pronounce "logistics". How can this be corrected?

 0
answered on Apr 3, 2018 at 10:18am  
This does not work. The auto Receptionist keeps saying "MY COMPANY NAME" very frustrating.

 0
answered on Jul 29, 2020 at 7:50pm  
TINSON

Just following up on some old threads.  Did you still need help with this one? 

 0
answered on Dec 12, 2016 at 8:35am  
Tinson, It needs to be set up in your system admin extension (x101 if you haven't changed it).

 0
answered on Dec 12, 2016 at 8:45am  
Thank you - but under the Company Name bit it says it will be used in the default greeting?

 0



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