News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
REST API for retrieving Glip Events
Tags: rest api
Jun 18, 2018 at 9:59am   •   5 replies  •  0 likes
jan-michael-intia

I have a chatbot created that is already working on a sandboxed Glip. The bot's feature is to retrieve "Events" created from a specified date. Example:


"Bot what events did we run in March 2018?"


BOT: "We ran the Call and Contact Centre Expo"


Currently there is no documentation for getting "Event" posts in a specific Glip group.

Is there any API URL endpoint I could use to retrieve "Events"?

5 Answers
answered on Aug 14, 2018 at 1:55am  
Hi Pawan,

Are the calendar events already available on the latest API?

Thanks,
Jan

 0
answered on Jun 18, 2018 at 11:35am  
Got it! Thank you very much!

 0
answered on Jun 18, 2018 at 11:27am  

The calendar events are not available at this moment.  It's in our roadmap and expected to be available by Mid-July 2018.  

- Pawan Venugopal


 1
answered on Jun 18, 2018 at 11:19am  
Hi Pawan Venugopal,

Thank you for the prompt reply. Really appreciate it.

However, the events I'm referring to are "Calendar Events". 



Is it possible to get calendar events from a specified date? Are there any API endpoints that could retrieve calendar events?

Example scenario:
I have created an event called "SEO change: meta description on homepage" as you can see from the screenshot above dated June 14th.

An example request to the bot would be: "Bot, please show me all calendar events during the month of June".

The bot would gather all calendar events and display to the requesting user:

BOT: "Here are all the events from the month of June:
1. SEO change: meta description on homepage. June 14th, 2018
2. SEM change: changed headline. June 20th, 2018"

Many thanks,
Jan

 0
answered on Jun 18, 2018 at 11:01am  
Jan Michael Intia,

What kind of events are your looking for? Using Glip Subscription you can subscribe to the Glip Post and Group events using webhooks or Pub Nub. 

Post Events: 
https://developer.ringcentral.com/api-docs/latest/index.html#!#GlipPostsEvent 

Group Events: 
https://developer.ringcentral.com/api-docs/latest/index.html#!#GlipGroupsEvent

You could subscribe to webhooks as per the API Reference.   

Thanks, 
Pawan Venugopal


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us