Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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O@H "Phone Number Name" not appearing on inbound calls for desktop integration within Outreach
need call transfer to allow caller/transferee to stay on call
Request Feature - drop-down to select from common locations for emergency services (e911)
Audit Trail should show if user downloaded calls or heard the recordings
embeddable widget change fromNumber dynamically when calling out