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Ring Central through Zapier

Tags: app administration

Nov 17, 2018 at 10:23pm • 1 replies • 0 likes

cori-kennedy

My texts are all with the messageStatus: Queued. Zapier says the task was completed, however the texts are not going out.

1 Answer

Tyler Liu answered on Nov 18, 2018 at 5:08pm

"Queued" mean RingCentral has received your request and your message will be sent later.

"Queued" will change to "Sent"/"Delivered" if everything goes well. If the message is never received, you need to check the message status. You can make API call to "/restapi/v1.0/account/~/extension/~/message-store" to get a list of messages together with their status.

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