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Unable to login to ring central windows app.

Tags: log in

Jan 29, 2019 at 9:13pm • 1 replies • 0 likes

venkatraju-p

i have installed ring central windows app. But i am unable to login to windows app. I want to know is there any settings in admin panel for login?

1 Answer

Phong Vu answered on Jan 30, 2019 at 9:06am

Did you login with your production or sandbox credentials?

If you login with sandbox credentials, change the app to sandbox mode by pressing Ctrl + F2

If you login with production credentials but failed. Please double check if your username and password is correct or you can login at https://services.ringcentral.com to see your account settings.

+ Phong

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