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How do I program my RingCentral embedded app to turn recording ON/OFF?

Tags: embeddable

Mar 1, 2019 at 1:57am • 1 replies • 0 likes

paresh-varde14455

Hi,

I am using RingCentral embedded app (See attachment).

How should I programmatically (in Javascript) turn Recordings ON/OFF based on the target state of phone calls?

Thanks.

1 Answer

Phong Vu answered on Mar 1, 2019 at 8:18am

Hi Paresh,

I am not sure what call id you will get from the embedded widget code. But check to see if you can get the call session Id. And once you have that id, you can use the Call Control API to start/stop recording. It is not trivial but I think it is doable.

In order to use the Beta version of Call Control API, you will need to send a request to our developer support team on a help ticket to get your account enabled for the feature.

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