DAILY ENTER MY RINGCENTRAL SYSTEM APPROXIMATELY 15 CALLS THAT IN ANSWER ARE TELEPHONES DISCONNECTED. MANY OF THESE NUMBERS WHEN BEING ANSWERED DIRECTLY THE SOUND IS HEARD AS A FAX. THIS IS HAPPENING TO ME SINCE APPROXIMATELY ONE YEAR, I HAVE CALLED COSTOMER SERVICES BUT THE PERSONS WHO ANSWERED DO NOT KNOW OR DO NOT WANT TO HELP ME WITH THIS PROBLEM. TODAY THEY HAVE CALLED ALMOST 20 DISCONNECTED NUMBERS, CHURCHES, HOSPITALS, COLLECTIONS COMPANIES, PLEASE NEED SOMEONE HELP ME TO SOLVE THIS PROBLEM.
I HAVE 8 NUMBERS 1800 WITH RINGCENTRAL AND ALL I HAVE SINCE 2008, HAVE BEEN FROM MY COMPANY FOR 10 YEARS, THEN I DO NOT UNDERSTAND HOW OR WHY THIS IS HAPPENING?
THERE ARE EVEN CALLS THAT ARE ANSWERED AND NOBODY IS FROM THE OTHER SIDE OF THE LINE, BUT THE LINE THAT IS LIKE IF SOMEBODY WAS SPEAKING. TODAY I HAD A CASE LIKE THIS, I HARD 51 MINUTES AND ABSOLUTELY NOBODY WAS TALKING.
From:(202) 856-5461
Today 12:16 PM Phone CallAccepted0:00:17
From:(256) 927-5166
Today 11:38 AM Phone CallAccepted0:00:29
From:(216) 331-0015
Today 11:18 AM Phone CallAccepted0:51:00
From:(817) 557-2689
Today 10:56 AM Phone CallAccepted0:00:28
From:(479) 855-6607
Today 10:31 AM Phone CallAccepted0:00:25
From:(325) 574-1004
Today 9:10 AM Phone Call
From:(812) 283-8429
Yesterday 4:06 PM Phone CallAccepted0:00:29
From:(718) 819-8861
Yesterday 3:30 PM Phone CallAccepted
From:(719) 633-7124
Wed 09/05/2018 4:14 PM Phone CallAccepted0:00:19
From:(517) 351-9240
Wed 09/05/2018 4:08 PM
If there are any further developments in this since the last chats, please let me know. Thanks.
I am sorry for your frustration, Sandra!
https://en.wikipedia.org/wiki/Traffic_pumping
https://www.gimletmedia.com/reply-all/104-case-phantom-caller
It's unfortunate that this is a part of their paid service which they really can't use any longer. Until the telco's and the FCC clamp down on this type of abuse, it will continue to happen.
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