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Home » Users
RingCentral SIP servers?
Tags: softphone
Nov 13, 2015 at 12:48pm   •   2 replies  •  0 likes
Peter Marks

i have a virtual employee in the philippines that uses our softphone. Our previous VoIP provider had a SIP server local to asia (in hong kong) that we used for less latency. Does ringcentral have different SIP servers for users who are overseas?

2 Answers
answered on Nov 20, 2018 at 3:12am  
Hi RingCentral,

Do you have servers in HK now?

Thanks

 0
answered on Nov 13, 2015 at 1:25pm  
Hi Peter,

We currently only have servers in the US and EU, but we are currently working on expanding our footprint to cover other parts of the world. Because of how our infrastructure is setup, the devices that are assisted provisioned (desktop apps, mobile apps, and supported desk phones) will register to the closest servers automatically and require no additional input from the end user.

I hope this helped!

Mike Goodwin | Tier 3 Support

 1



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