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Why can I not delete users from the sandbox?

Tags: developer sandbox

May 1, 2019 at 3:57pm • 2 replies • 0 likes

rich-sutton

I'm trying to reallocate user accounts in my sandbox to other people, but I can't delete users.

When I go to Users > Users with Extensions and click Delete next to the user I want to remove, the request always shows a popup saying:

"We are sorry. Your request cannot be completed at this time. Please try again later."

2 Answers

rich-sutton answered on May 3, 2019 at 10:03am

Thanks for the reply, Phong. This has been a problem for me for a few weeks now. I just went to the Sandbox and confirmed that the issue still exists.

Phong Vu answered on May 3, 2019 at 8:42am

It could be a temporary problem. I just test mine and it works ok. Can you try again?

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