HELP - Files Do Not Download, they stay in perpetual pause.
Dec 18, 2018 at 6:17am • 2 replies • 0 likes
sho
When a file is shared...I click on it...it begins downloading then immediately says "paused." When clicking resume, it immediately goes back to pause. Is there something in my setting that is off? My co-workers do not have this issue and we all use Macs.
2 Answers
answered on Jan 22, 2021 at 10:35am
Having the same problem on Win 7. Did you ever find a solution?
0
on Jan 22, 2021 at 12:09pm • 0 likes
Hi MJ, please contact our Technical Support to troubleshoot this issue. All of our Support numbers can be found here. You can also create a web case here.
answered on Dec 18, 2018 at 8:18am
I've reached out to Ring Central...they are having to escalate this case. There is no current answer.
0
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