Routing a Fax notification e-mail

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mamerica13592 asked Jan 22, '19 mamerica13592 answered Jan 24, '19

Routing a Fax notification e-mail

I created a shared mailbox in Office 365 to receive Fax notifications (and attached PDF's). I routed all incoming faxes in RS to use that mailbox. So far, so good. Is there a way to read some of the information from the header or cover sheet and route it from the shared mailbox to a department mailbox using MS Exchange Rules?

fax o365

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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Answer 1 · 2019-01-24T03:42:46Z

michel5476 answered Jan 24, '19

This is an Outlook Exchange question, not a RingCentral service question - but the answer is yes, just use the Outlook Exchange Rules and walk through the wizard, there is an option to filter by email header contents - you will probably need to make one rule for each department. (ie. if email header contains xxxxx, then forward to department email address)

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Answer 2 · 2019-01-24T03:47:30Z

mamerica13592 answered Jan 24, '19

Thanks! I posted it here because I figured there are others that might want to know. Ill give it a try. I appreciate you taking the time to answer.

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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