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RC App Highly Unreliable

Tags: ringcentral app

Feb 18, 2019 at 9:19am • 3 replies • 0 likes

robert-kreisler

RC App for Android (v. 11.0.0) is highly unreliable. Phone will ring, but will just not connect, lost call does not go to voice mail. I am reacting within 2 rings of an inbound call, so it's not the timeout issue at play here. Assistance appreciated.

Thanks in advance!

3 Answers

robert-kreisler answered on Mar 15, 2019 at 11:56am

And to add insult to injury, I wasn't even notified by your reply on the forum here...

robert-kreisler answered on Mar 15, 2019 at 11:53am

Yeah, so it'd be nice if I could open a ticket, but even that's not working. I'm seeing an error message at the top of the page that says: ERROR

Error:system.security.NoAccessException: Update access denied for Contact, controller action methods may not execute

However, I'm logged in. Frankly, I'm not impressed.

saadet.swift answered on Jul 29, 2020 at 9:07pm

Hey Robert! This is definitely something our Support Team will need to investigate.

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