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Polycom phone ringing with no incoming call
Tags: hardware
Mar 14, 2019 at 6:40am   •   1 replies  •  0 likes
ken-culverhouse

I have a Polycom V V X 311. Occasionally, the phone will start ringing, however, there is no incoming call. The display shows a three or four digit number. The phone will continue to ring until power is disconnected. A reboot solves the problem, but just temporarily. Any ideas?

1 Answer
answered on Mar 15, 2019 at 11:58am  
Wow, I've never heard of this happening before :( Definitely something our Support Team should look into

 0



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