Hold Issue on Conference Ph: Whenever a call is placed on hold, phone start ringing out
Tags: call handling
May 30, 2019 at 7:26am • 12 replies • 0 likes
deborah-overbeck
I've been having this issue with our conference phone for months and no rep is able to fix it. Whenever a call is put on hold, the person on hold hears continuous ringing as if the call is dialing out.
I've been able to set hold music/tones for regular lines but the conference phone doesn't show that option. Has anyone else had this issue??
12 Answers
You don't have to share anything sensitive or anything at all really. Just look at that section and see if it looks like this or not. I think the forum has a problem uploading images now, but you can see it here: https://imgur.com/4Nhifav
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