question

tscott1614575 avatar image
tscott1614575 asked saadetswift16514 commented

Mobile App Default to Phone Screen?

It looks like RingCentral is forcing the new mobile app on us but we are having some trouble making the switch. Every time you open the app it defaults to the Glip screen which shows a sort of "news feed" of messages but does not include recent calls/missed calls. We don't use Glip at all in our company and just need the app to default to the Phone screen instead. Is there any way to make this happen?

mobile
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1 Answer

saadetswift16514 avatar image
saadetswift16514 answered saadetswift16514 commented
Hey tscott16, if your company doesn't want to use the Glip portion of the RC app, you can ask your Account Manager to have it removed from the account :)
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tscott1614575 avatar image tscott1614575 commented ·
Will that remove it from the mobile app as well and allow the Phone screen to be the default view?
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saadetswift16514 avatar image saadetswift16514 commented ·
I don't have a way to test it but in theory it should! Your Account Manager may be more experienced with it and can verify :)
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