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I can not change a user from guest to co worker

Tags: ringcentral app

Jul 4, 2019 at 12:16pm • 2 replies • 0 likes

Fred Carneiro

Hi !

Im the admin on my my Glip App website but Ive noticed that I can turn a guest into co worker anymore.

When I click on the Gear icon to see the option over a specific user, it doesnt show that option "Change guest to co worker"

What is going on ? I remember that option was available to me before.

Can anybody help me ? I cant get help from Glip support.

2 Answers

waren-gonzaga answered on Jul 8, 2019 at 9:28am

https://community.ringcentral.com/ringcentral/topics/fail-change-guest-to-co-worker-there-is-no-button?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Bpage%5D=1#reply_20191765 answer is here

waren-gonzaga answered on Jul 8, 2019 at 9:23am

Me too also experiencing this... I can't change the guest to a co-worker.

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