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RC Meetings not compatible with Mac OS Catalina (beta)

Tags: meetings

Jul 4, 2019 at 2:18pm • 2 replies • 0 likes

marc-bardwell

Hi -

I am using Mac OS Catalina beta and am unable to use RingCentral meetings. I can open RC meetings and start a meeting but then I get the Connecting.... screen and it is all black and nothing else happens. I cannot cancel, exit or quit. The only way to get out is to do a force quit.

Account Type - Canada
OS - Mac OS Catalina v 10.15 Beta (19A487m)
RC Meetings version - 7.0.136380.0312

I created this as a case but was told it was not supported but to post to the community.

2 Answers

aaron-smith12 answered on Jul 11, 2019 at 7:23am

Does that mean that no RC apps will ever be compatible with any Beta OS? aka, can we not even begin testing until release day? Or will there be compatible RC apps later in the Beta cycle, before release? Apologies for pushing, but I've got a lot of pressure to get the new OS into production as soon after it's released as possible and need to build a release schedule and to get my team testing all apps asap.

Jessica-Community_Moderator answered on Jul 8, 2019 at 2:00pm

Hey Marc,

None of our apps will be compatible with beta operating systems, sorry!

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