question

geo-hospice avatar image
geo-hospice asked saadetswift16514 answered

Busy landline result into missing calls (US)

So we have call forwarding setup during business hours


The sequence is

1. Landline Number (Cable service)

2. Business A cellphone #

3. Business B cellphone #

4. Business C cellphone #


Our problem is when the landline phone (1.) is in use, I'm assuming the next ring will go to Business A cell number, but it doesn't, we end up missing the call entirely. As a healthcare business, all calls are important to us. Please advise.

call handling
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1 Answer

saadetswift16514 avatar image
saadetswift16514 answered
Hey Geo Hospice, could you share a screenshot of your settings?
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