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Link preview not available for email posting

Tags: ringcentral app

Aug 7, 2019 at 3:22pm • 1 replies • 0 likes

kevin-trinh

I am having trouble getting links to show up with a preview in my group chats when sending a message from an email.

The exact same message being sent from the same account shows up differently when posted.

Ex. if you paste "http://www.orimi.com/pdf-test.pdf" on any chat when using Glip app, the preview of the test.pdf would appear, however if it was delivered "via email", it would only display the link.

1 Answer

Jessica-Community_Moderator answered on Aug 28, 2019 at 9:07am

Hi Kevin,

This is working as designed-- it is not a feature within Glip right now for these previews to generate when an email is sent. I've flip flopped this to an idea for others to vote on as a potential feature.

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