question

brian-reis avatar image
brian-reis asked jessica-community-moderator answered

NO BEEP AVAILABLE TO CALLERS ON OUTGOING CUSTOM MESSAGE

  1. NO BEEP or option to leave a message AVAILABLE TO CALLERS ON OUTGOING CUSTOM MESSAGE / Is there a setting I am not using to allow the caller to leave a message??


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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi Brian, 

We tested this, and there was a beep on a custom voicemail message. Can you check to make sure this isn't on an announcement only extension? Those extensions will not let anyone leave a message, and therefore wouldn't have the beep. 
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