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remove introductory greeting

Tags: call handling

Apr 17, 2019 at 11:06am • 2 replies • 0 likes

joe-oxendine

How do you remove a introductory greeting that was setup by mistake?

2 Answers

heather-zimo answered on Sep 30, 2019 at 1:24pm

The user greeting keeps playing even though the box isn't checked. Please help.

chris-verdin answered on Apr 17, 2019 at 11:22am

If you are an admin then Go to the user List, Locate the user and click on them. Expand Screening, Greeting and Hold Music. Uncheck User Greeting.

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