Question

Solid black box occupying whole page on recipients fax

5 years ago
October 9, 2019
3 replies
125 views

reno-geriatrics
New Participant

Every time I fax a document with my signature in it, the recipient receives a blackened out page.

lauren-nickal
New Participant
5 years ago
October 9, 2019

Hi Reno! Sorry you are having this trouble! Does this happen for every fax you send, or only faxes with your signature in it?

reno-geriatrics
New Participant
5 years ago
October 9, 2019

Thank you for responding Only with my signature in it

saadet.swift
Known Participant
5 years ago
October 11, 2019

Hey Reno, what does your signature look like by itself? Could you share a screen shot of what the fax looks like before it sends?

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