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Scan PDF's show up blank when faxed.

Tags: fax

Nov 14, 2019 at 8:23am • 3 replies • 1 likes

orred-financial-partners-inc.

I've been having an issue with PDF's created from scans showing up blank when I fax them. The only fix I have found is to export the PDF as a PDF and then it attaches just fine. Why is that?

Fausto Chepil on Nov 24, 2022 at 10:30am • 0 likes

Was this issue ever resolved?

2 Answers

orred-financial-partners-inc. answered on Nov 20, 2019 at 9:57am

I already have. Multiple RC reps have attempted to figure it out and each were unsuccessful so they suggested to add it to the community so they can see if others have this issue.

Jessica-Community_Moderator answered on Nov 20, 2019 at 9:35am

Hmm, this isn't working correctly. I would open a case with Tech Support so they can figure out exactly what's happening!

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