question

erik-vlach8736 avatar image
erik-vlach8736 asked arthur-ng12296 answered

Glip freezes

After sending a Glip, if a phone call comes in and while on the phone a Glip comes in, Glip will freeze and need to be restarted. v19.11.1


Has anyone else come across this situation?

ringcentral app
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

arthur-ng12296 avatar image
arthur-ng12296 answered
Hi @Erik,

I am Arthur the Product Manager of the Glip desktop team.

Would it be possible for you to reach out to me at arthur.ng@ringcentral.com so that we can troubleshoot the issue together?

Thank you!
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app