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Lag during Meetings

Tags: meetings

Dec 12, 2019 at 9:04am • 2 replies • 0 likes

monica-ospina

Our Ringcentral Meetings has been experiencing major lag during the meetings. I have submitted tickets as well as reached out to our contact manager with no help as of now.

2 Answers

monica-ospina answered on Dec 16, 2019 at 6:14pm

Hi Jessica! I have emails back and forth with Spencer as well as an email sent to support however was not provided a ticket number. I apologize, I was not clear on the above when I said tickets. I reached out first on November 15th, I called after and then again on November 27th, I can forward you those emails?

Jessica-Community_Moderator answered on Jul 29, 2020 at 9:34pm

Hey Monica,

Can you provide a ticket number I can follow up on for you? Thanks!

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