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How can I get my video to use 4:3 aspect ratio for HD video?

Tags: video

Dec 12, 2019 at 2:36pm • 1 replies • 0 likes

dave-graham

Is there any way to get My Video to use an aspect ratio of 4:3 when using HD?

Here's a video showing the issue:

https://youtu.be/n5kkvlHQnKQ

I did some web searches and this camera is popular for streamers, so the answers I saw were frequently about how to do this with OBS. It appears that it's just a software setting and has nothing to do with hardware.

macOS 10.15.1 (19B88)

RingCentral Meetings version: 19.4.151912.1206

Webcam: Logitch HD Pro Webcam C920

1 Answer

Jessica-Community_Moderator answered on Jul 29, 2020 at 9:34pm

Hi Dave,

I would create a case with Support and report this issue. Thanks!

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