question

john-carlo-flandez avatar image
john-carlo-flandez asked jessica-community-moderator answered

Hi, is there a way we can identify who's side hung up first?

We are working a report regarding the call hung up by agent.

phone
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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi John, 

There is a way to tell who hung up if you have Contact Center, but not through the call log. 
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