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Question

Ringcentral App 365 Contacts Import not working

  • November 6, 2019
  • 5 replies
  • 292 views
M

I have a problem with the Latest RingCentral App (Glip) when you try to invite (import) contacts from the contracts section and use 365. the authentication window appears and you can sign in but then it a white screen and does not complete the auth?


Anyone else had this issue?




5 replies

E
  • erik-bishop
  • New Participant
  • 3 replies
  • November 6, 2019
Same issue here. 
S
  • saadet.swift
  • Known Participant
  • 554 replies
  • November 13, 2019
Hey Mark and Erik, I would suggest opening a case with Tech Support so that they can look into this
R
  • recon-admin
  • New Participant
  • 1 reply
  • November 13, 2019
I did this and it appears that while we can attempt to add the contacts the sync does not actually work yet. I assume that this is very close to finally being available which is a plus :)
M
  • mark-knight
  • Author
  • New Participant
  • 1 reply
  • January 20, 2020
Has there been any update on this?

A
Employee
  • arthur-ng
  • Employee
  • 16 replies
  • January 22, 2020
@Mark,

I am Arthur - the Product Manager for RingCentral. Our teams are currently working on a brand new version of contacts slated for Q3 2020, please stay tuned and we will have that ready for use. :)

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