Frankly, the various apps all have the same name and make no sense to me. I just need an app where I can send and receive texts from clients -- not an internal team! Currently the texts I receive come in with only a phone # id and I cannot revise the profile to add a name. I have no idea who is texting me and it is only by going back and reading the history that it becomes apparent. It's no way to run my business. What am I missing?
PS - my app says RingCentral
