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Are we able to accept queue calls on the glip app?

Tags: call queues

Feb 3, 2020 at 6:19am • 1 replies • 0 likes

jonelle-devonish

It seems that there is no way to accept queue calls on the glip version of the RingCentral app. This would be very helpful especially to those who work on remote desktops.

Is this expected to be a feature anytime soon? Having to go into multiple apps to use one feature is not really that efficeint.

1 Answer

nate-achey answered on Feb 3, 2020 at 7:11am

You can accept queue calls in the glip app. Check on the upper right hand initials or picture icon and select accept call queues item (second from the top). Make sure the check mark is next to accept queue calls.

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