question

ron-cruel avatar image
ron-cruel asked Becky-Community_Manager answered

Log-in without device verification

I have a new computer. I can't log-in because I don't have access to the email I have on file. Is it possible to log-in without verification of the device?

log in
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1 Answer

Becky-Community_Manager avatar image
Becky-Community_Manager answered
Ron, 
I checked in with our product team and they indicated that we need email at least to log-in - we're not able to verify device type. 
Hope this helps, but if we can help further, please reach out!
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