virtual background in RingCentral Meetings
Tags: meetings
Jan 16, 2019 at 9:08am • 23 replies • 0 likes
anderson12345
I'd like to make a feature request for the virtual backgrounds capability for RingCentral Meetings. It's been available on Zoom for several versions now.
Thanks!
23 Answers
Just want to add my observation that the Virtual Background does not work even when enabled and available to the user as a meeting setting. It erroneously throws an alert about the computer's processor not being up to snuff, which is not the case. The computer meets and exceeds the stated requirement. And, if you do enable VB for a session, it is unusable. It bleeds through, flashes, looks ghostly and awful.
1
You need to be an administrator on the Ringcentral system to see a host of additional settings options. However none of them will deliver decent virtual backgrounds 'ala Zoom' as the engine Ringcentral use, even in the new Ringcentral app, is not up to it.
e.g. my new top of the range i7 laptop with Windows Pro 64 and loads of ram and a separate graphics card elicits a response that says my machine spec is not good enough and it needs an i7 processor and a 64 bit operating system.
Needless to say virtual backgrounds work perfectly on my machine using the actual Zoom meetings app. I'm not that bother about VBs but it annoys me that we don't get the latest facilities and in a working state.
e.g. my new top of the range i7 laptop with Windows Pro 64 and loads of ram and a separate graphics card elicits a response that says my machine spec is not good enough and it needs an i7 processor and a 64 bit operating system.
Needless to say virtual backgrounds work perfectly on my machine using the actual Zoom meetings app. I'm not that bother about VBs but it annoys me that we don't get the latest facilities and in a working state.
0
I found a workaround, thanks to a colleague. If you start the full "RingCentral" app instead of "Meetings", you can start, schedule or join a meeting from that desktop interface. And now virtual backgrounds work like the standard Zoom branded version. Must be a later build of the app. If only they would rebuild RingCentral Meetings, but at least this is functional. Yeah!!!!
0
Jessica, it's kind of misleading to say that RC Meetings has the same virtual background feature which Zoom has. RC Meetings requires a physical green screen in order to use the feature. Zoom installs a plug-in which disables the requirement so a physical green screen is not needed with Zoom. And if you don't have the green screen with RC, the experience is awful (flashing and strobing - it is worthless). So I respectfully disagree with the statement that RC Meetings has the feature. For most users, it is not practical - and with everyone working from home now, it's actually necessary. At our company, we really hope you escalate the priority of enabling it fully. Thanks.
1
Hi ANDERSON,
The virtual background capability is available in RC Meetings! For more information and instructions, check out this KB article.
The virtual background capability is available in RC Meetings! For more information and instructions, check out this KB article.
1
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