Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

After Hours - Need Calls to Ring in my Office as Well

Tags: call forwarding

Mar 13, 2020 at 9:56am • 1 replies • 0 likes

emily-wiechmann

US Account: Our business hours are set as 9 - 5. However, I don't always leave the office right at 5. In addition to our calls being forwarded to our on-call number after 5 each day, is it possible for the after-hours calls to also ring simultaneously to all of our office extensions, so if someone is still in the office, they can pick up the after hours call as well?

1 Answer

Mary-Community_Moderator answered on Jul 29, 2020 at 9:40pm

Hello Emily!

Yes, it is possible. On the portal, there is an option to customize the call forwarding for after hours. Then you can setup a simultaneous ring for other extensions. You may check here for the setup.

Thank you.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales