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Can someone tell me if I am missing something. In the new RC app, How do I assign a name to a phone number?? This seems very basic.

Tags: ringcentral app

Mar 18, 2020 at 3:30pm • 3 replies • 0 likes

main-number12345

Can someone tell me if I am missing something. In the new RC app, I cannot find a way to assign a name to a phone number. This seems about as basic as you can get. Am I missing something?

3 Answers

account12769 answered on Mar 25, 2020 at 12:52pm

There is no address book for the Glip app. It does not sync contacts with anything. You are not missing anything.

Mary-Community_Moderator answered on Mar 19, 2020 at 8:43am

Hello!

On the new RC App, there is no option yet. But RingCentral is already planning for this and will soon add it. Vote for this feature request here.

Thanks!

susan-skaggs answered on Mar 18, 2020 at 3:47pm

You cannot. It's been a request for 2+ years, and yes, it's very basic.
Apparently, you can do it on the mobile app, but not the desktop.
If you search this forum, there is an incredible community of people who are as frustrated as you are about this. It's crazy.
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