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Chrome extension does not stop ringing!!! Please Helps!!!

Tags: google, softphone

Mar 27, 2020 at 8:31am • 3 replies • 0 likes

spencer-lyon

Why does the ring central Chrome extension sometime just start ringing with ABSOLUTELY no way to end it. There is no call coming in so there is nothing for me to hang up on. It would just ring for ever if I didnt either sign out and sign back in or uninstall the chrome extension and then re install. Why is this happening??

3 Answers

dan1234567891011121314 answered on Jul 12, 2020 at 10:20pm

This "RingCentral for G-Suite" is a huge misnomer. We cannot even see our contacts in the app--and I mean all 3 or 4 or is it 5 now, versions of it.

cj-horecky answered on May 7, 2020 at 9:04am

It is terribly annoying, you can't change the tone or volume either.

Mary-Community_Moderator answered on Mar 27, 2020 at 9:47am

Hi Spencer!

Please coordinate this with our Technical Support so that they can check what's the issue with it.

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