Hello, I have multiple users getting a pop up when they try to log into Ring Central --javascript error
Tags: log in
Mar 30, 2020 at 7:12am • 19 replies • 0 likes
conpute-service
Javascript error pop up when trying to log into Ring Central
19 Answers
Can anyone confirm if they are still experiencing this issue if they use the web browser version at
app.glip.com?
0
Our organization was affected by this problem last Friday. We are in an RDS environment where the RC application had been working well. We opened a support ticket last week, and have done probably more testing and troubleshooting than we should have to determine what's going on. We provided this detail to support, and that ticket remains open.
Thanks to Amanda B for her suggestion to use the 20.2.1 executable directly; that is a viable workaround for us now. I urge RingCentral's devs to focus on this soon, please.
Thanks to Amanda B for her suggestion to use the 20.2.1 executable directly; that is a viable workaround for us now. I urge RingCentral's devs to focus on this soon, please.
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Aaaargh.... I was able to login at https://support.ringcentral.com/s/?language=en_US and update one of my many support cases.
The pop-up describes an error related to GLIP and an RC class. First inclination is to uninstall GLIP.
Our install base only uses RC admin, no users use any of the apps or Web apps or GLIP. Too many issues.
The pop-up describes an error related to GLIP and an RC class. First inclination is to uninstall GLIP.
Our install base only uses RC admin, no users use any of the apps or Web apps or GLIP. Too many issues.
0
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