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Texting API (Currently Using Zapier and getting "Request Rate Exceeded")

Tags: integrations

Nov 1, 2019 at 2:40pm • 3 replies • 0 likes

michael-mess

I have a business account with 8 lines. I have created a zap that allows a SMS text to be sent automatically if a "Column" is updated on a google sheets account.

I recently did this and some got sent but an error populated stating the request rate was exceeded. Does anybody know how many texts per minute can be sent?

Also, anybody familiar with building out a custom platform that would allow for MMS, and roughly 2-3k messages per day?

3 Answers

r-scott-lord answered on Mar 30, 2020 at 12:40pm

My Zap is also getting a similar error, Error 429, "To Many Requests."

"The app returned "Request rate exceeded". This usually happens because there is a limit to the number of times we can send information to an app or service within a period of time. Please wait for your limit to be reset and try again. Hide details
Troubleshooting Errors | Common Citrix ShareFile Problems | Contact Support

We made a request to media.ringcentral.com and received (429) Too Many Requests."

Becky-Community_Manager answered on Nov 6, 2019 at 9:59am

Thanks for your help, Account!

account12769 answered on Nov 1, 2019 at 6:39pm

https://developers.ringcentral.com/api-reference/SMS/createSMSMessage

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