Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

RingCentral not reachable for Fax - Recurrences are increasing

Tags: rest api

Oct 10, 2019 at 8:18am • 3 replies • 0 likes

PCIC Team

We are facing issues related to RC not being available for Fax API.

Following is one example:

Response: StatusCode: 404, ReasonPhrase: 'Not Found', Version: 1.1, Content: System.Net.Http.StreamContent, Headers: { Connection: keep-alive RCRequestId: a02bf940-ea3d-11e9-9b97-005056afc229 RoutingKey: SJC01P13PAS07 X-Rate-Limit-Group: medi

Here is another one:

The remote host closed the connection. The error code is 0x80070057.

What is going on with this issue? Please connect immediately.

1 Answer

Phong Vu answered on Oct 10, 2019 at 1:23pm

I see that you have some successful fax API calls in the last 7 days. Isn't that you could send some faxes successfully?

I only see a few 404 responses from the get message-store and get content API calls. Can you double check to confirm this.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales