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I use ring central, my customer uses zoom.....

Tags: meetings, video

Apr 1, 2020 at 5:28pm • 5 replies • 0 likes

joseph-gilmore

I use ring central, my customer uses zoom. If I send him a meeting link with my ring central program, can he use that link to join with his zoom account? I don't want him to have to download ring central.

Thanks,

Joseph

5 Answers

russell1 answered on Nov 30, 2020 at 8:26am

This feature has since been disabled or is no longer working. This maybe due to the fact that RingCentral is now a competitor to zoom or it has something to do with zoom's new and improved security features.

don-dimaano answered on Nov 20, 2020 at 10:18am

When i entered my 10 digit Ringcentral meeting ID to a Zoom client, it said "Invalid meeting ID". How did you guys made yours work?

bob-robinson answered on Apr 2, 2020 at 8:36am

I tested it. Granted, it was on a machine that has RC Meetings and the Zoom client installed, but I started a RingCentral Meeting and then opened the Zoom client and clicked Join Meeting then put in the 10-digit meeting ID and it worked. I can test on a PC that doesn't have RC Meetings installed to be sure.

Note that this is the answer today. There's certainly no guarantee that RC will continue to use Zoom as the foundation, and there's also no guarantee that Zoom will always recognize RCM meeting IDs.

alfm answered on Apr 2, 2020 at 8:16am

I would also like to know the answer to this. Please post the result.

Ring Central uses Zoom under the surface is it's meeting client - so as Bob says it should be possible.

bob-robinson answered on Apr 2, 2020 at 7:11am

Yes, by using the meeting ID. I don't think using the invite link would work. He would just open Zoom and put in the 10-digit meeting ID.

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