ZOOM powered meetings

Question

question

nick-marcus10947 asked Jul 19, '18 Yad Senapathy answered May 22, '20

ZOOM powered meetings

It's obvious that Zoom is powering the white-labeled version called RingCentral Meetings.

I'm cool with that as I currently use and love Zoom.

MY QUESTIONS:

When can we expect a true Office 365 Outlook plugin (as the current one is merely a Chrome plugin)?
Am I able to give my attendees the option to be called rather than dial-in?

meetings

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Answer 1 · 2018-07-20T14:36:58Z

saadetswift16514 answered Jul 20, '18

Hi Nick,

1) Your question is a tad vague...what exactly are you looking for? Are you using the Chrome extension or our Outlook Plugin for Meetings?
2) The Call Me feature on Meetings should do what you're looking for :) This is not on by default, only by request - so you'll want to speak with your Account Manager regarding the full details.

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Answer 2 · 2018-07-24T17:01:18Z

david-lee16504 answered Jul 24, '18 saadetswift16514 commented Nov 18, '19

Hi Nick, I'm from the RingCentral Product team. Per Saadet, for "true O365 Outlook Plugin", are you aware we have 2 Outlook plugins? One purely scheduling meetings, and another for general purpose use (dialing, checking voicemails, etc.). Would this solve your need? If not, please let us know.

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joel-waters commented · Nov 22, 2018 at 07:43 AM

David does the ring central version of zoom capable of a weinar with registration services etc like zoom? Email capture and registration? Also, can it pipe into a Facebook live just like zoom?

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jessica-community-moderator ♦♦ commented · Nov 27, 2018 at 06:03 PM

Hi Joel,

Check out the Webinar Overview KB article here for more information on RingCentral Webinar. As far as Facebook Live goes, I don't believe it can pipe into live just like Zoom.

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info15677 commented · Apr 18, 2019 at 03:36 PM

Can this please be a feature request?

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saadetswift16514 commented · Apr 18, 2019 at 05:47 PM

Hey Ed, feel free submit a Product Idea :)

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Answer 3 · 2018-07-24T17:41:39Z

jitender-kumar answered Jul 24, '18 mary-community-moderator commented Mar 25, '20

Here is other plugin David referred to https://www.ringcentral.com/office/features/outlook-integration/overview.html

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aleks-la-rosa11698 commented · Aug 31, 2018 at 04:49 PM

When will a version of the plugin be available for Mac?

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aleks-la-rosa11698 commented · Aug 31, 2018 at 04:50 PM

When will a version of the plugin be available for Mac?

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saadetswift16514 commented · Sep 04, 2018 at 09:15 PM

Hey Aleks, are you referring to this plugin? Or a different one?

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aleks-la-rosa11698 commented · Sep 08, 2018 at 04:44 PM

That's the on, but it doesn't work on my Mac. Can I use the Zoom plugin instead with RingCentral? Their desktop app works much better for me and the plugin actually works.

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saadetswift16514 commented · Sep 11, 2018 at 03:14 PM

Hey Aleks, could you provide me with some more details regarding this not working on your Mac?

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Answer 4 · 2020-03-31T14:34:39Z

dawn-sullivan answered Mar 31, '20 emery-wang commented May 12, '20

can you use the zoom app for ring central meetings

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jenn-community-moderator ♦ commented · Mar 31, 2020 at 05:30 PM

Hello Dawn!

No, you can't.
Yes, we are powered by zoom, but we still function as 2 different companies.

I hope that helps! Thanks!

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morgenstern-medical commented · Apr 21, 2020 at 06:45 PM

1. Zoom has a capability to automatically send individuals to a specific breakout room when they enter the meeting called pre-assign participants to breakout rooms. Is this capability available through ringcentral app? 2. Also, is there a way to move someone from the waiting room directly into a breakout room during a meeting?

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emery-wang commented · May 12, 2020 at 03:32 PM

Actually you can. One of my staff attends our weekly RC meeting using his Zoom app. However, I have only been successful having one attendee on Zoom at a time. Haven't been able to have multiple users on Zoom apps attend my RC meeting.

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Answer 5 · 2020-04-05T19:40:54Z

kidz-hub-media-network answered Apr 5, '20 info15677 commented Apr 6, '20

Can I Livestream to Facebook using RingCentral?

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mary-community-moderator ♦♦ commented · Apr 06, 2020 at 03:22 PM

Hello!

This feature is not available with RingCentral. You may create a feature request regarding this so that our Product Team can check on it.

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info15677 commented · Apr 06, 2020 at 03:57 PM

It is already requested here:
https://community.ringcentral.com/ringcentral/topics/connect-rc-meetings-to-facebook-live-youtube-and-add-large-webinars-feature-from-zoom

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Answer 6 · 2020-05-06T18:33:59Z

Yad Senapathy answered May 6, '20

1) Can I make registration required for a participant in RingCentral?
2) Can I set someone else as a co-host while SCHEDULING?
3) Can I do a virtual background without a green or flat screen in the background just as Zoom does?

I get the feeling RC is getting a left-over version of Zoom even though they are charing an extra $14.99 per seat to upgrade from essential to premium which is essentially what I would pay Zoom for their latest version. So, we are getting a stale product for a premium price, IMHO. Please clarify f I am wrong.

https://www.4PMTI.com

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Answer 7 · 2020-05-22T03:34:47Z

ken-montenegro answered May 22, '20

Strongly agree: with Zoom updating their security, the RC client seems about 2 months behind. That means some of our users are mentioning things they can do in Zoom but not in RCM. It's even worse when we updated a webinar license only to discover some of the features we wanted were only available in Zoom.

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Answer 8 · 2020-05-22T12:49:56Z

Yad Senapathy answered May 22, '20

The worse thing is that I have spent nearly 7-8 hours over 2 weeks to clearly let them know that these are the issues I am trying to solve with RC. Rather than acknowledging that they have an outdated version, they gave me the run around making my WFM that much more stressful. Thanks, RC.

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