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Glip fails on loading or re-insatlling with A JavaScript error occurred in the main process
Tags: ringcentral app
Apr 14, 2020 at 6:01am   •   1 replies  •  0 likes
sergey-kirichenkov

Suddenly Glip started to fail when I try to launch Glip or even after full re-installation with this Windows error

[Main Instruction] A JavaScript error occurred in the main process [Content] Uncaught Exception: Error: Can't find Rcvdt class. Invalid deep linking config in package.json at C:\Users\Administrator\AppData\Local\Glip\app-20.2.2\resources\app.asar\src\components\URI\UriConfig.js:26:19 at Array.reduce (<anonymous>) at prepareConfig (C:\Users\Administrator\AppData\Local\Glip\app-20.2.2\resources\app.asar\src\components\URI\UriConfig.js:12:24) at Object.<anonymous> (C:\Users\Administrator\AppData\Local\Glip\app-20.2.2\resources\app.asar\src\components\URI\UriConfig.js:36:18) at Module._compile (internal/modules/cjs/loader.js:839:30) at Object.Module._extensions..js (internal/modules/cjs/loader.js:851:10) at Module.load (internal/modules/cjs/loader.js:701:32) at tryModuleLoad (internal/modules/cjs/loader.js:633:12) at Function.Module._load (internal/modules/cjs/loader.js:625:3) at Module.require (internal/modules/cjs/loader.js:739:19) at require (internal/modules/cjs/helpers.js:14:16) at Object.<anonymous> (C:\Users\Administrator\AppData\Local\Glip\app-20.2.2\resources\app.asar\src\components\URI\UriSchemeController.js:11:19) at Module._compile (internal/modules/cjs/loader.js:839:30) at Object.Module._extensions..js (internal/modules/cjs/loader.js:851:10) at Module.load (internal/modules/cjs/loader.js:701:32) at tryModuleLoad (internal/modules/cjs/loader.js:633:12) at Function.Module._load (internal/modules/cjs/loader.js:625:3) at Module.require (internal/modules/cjs/loader.js:739:19) at require (internal/modules/cjs/helpers.js:14:16) at Object.<anonymous> (C:\Users\Administrator\AppData\Local\Glip\app-20.2.2\resources\app.asar\src\components\URI\index.js:10:29) at Module._compile (internal/modules/cjs/loader.js:839:30) at Object.Module._extensions..js (internal/modules/cjs/loader.js:851:10)

Windows Server 2012 R.

Glip worked before

1 Answer
answered on Apr 14, 2020 at 8:28am  
Hi Sergey, thanks for reporting, its a known bug we are aiming to release a fix for on May 14th. Now June 12th.


In the meantime there is a workaround techical fix for Win Server you can either use or share with your IT team:

"There's an optional service available on Windows Server called "Wireless LAN Service" that can be added in Server Manager:

Server Manager => Add roles and features => Add "Wireless LAN Service" feature

Installing this service on installs the wlanapi.dll and fixes the problem."

Hope this helps!

 1



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