Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Enter/Exit chime still playing even with appropriate settings...

Tags: ringcentral app

Apr 16, 2020 at 9:02am • 1 replies • 0 likes

megan-della-rossa

Even when the "Play sound when participants join or leave" is turned off for all of our users, the chime is still be played when someone enters a meeting. Why is this and how can we change it?

1 Answer

Jenn-Community_Moderator answered on Apr 16, 2020 at 1:29pm

Hello Megan!

I would suggest to uninstall the app and reinstall it.

Thanks!

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales