Company Numbers Report - Call count in numbers tab does not match call detail tab
Apr 17, 2020 at 6:04am • 1 replies • 0 likes
brandon-burchard
I have a client who runs a company number report and the data shows 61 calls when looking at the trends and 126 calls in the call detail. What is the methodology for calculating calls to a company number and why would this be different than what is reported in the call detail?
1 Answer
answered on Apr 17, 2020 at 8:36am
Hello Brandon!
I would suggest opening a case, so we can further check your call logs.
Thanks!
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