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RingCentral Meetings Connection Problem

Tags: meetings

Sep 1, 2017 at 12:07pm • 5 replies • 0 likes

rob-minialoff

Ever since the last update (or maybe the one before it) I have been having intermittent connection problems creating or joining a meeting. It will finally time out with Error Code 104113. My current RC Meetings version is 5.1.44325.0822. Today it has been a real PITA! Sometimes it takes 20 tries before I can start or join a meeting. I have no issues with any other software connecting to the internet. Is anyone else experiencing this? Anyone know what the error code means?

4 Answers

robert-lewis answered on Apr 30, 2020 at 6:10am

considering this message was from three years ago, how come I'm having the same problem now?

wayne-thomson answered on Sep 20, 2017 at 11:09am

This has resolved for me. RC Meetings 5.1.44325.0822.

bill-slater answered on Sep 19, 2017 at 8:04am

We've been experiencing the same issues here for awhile and it's really becoming a problem for us, and our client's. The problem has become so bad that, some of our clients refuse to use O@H Meetings. We need a fix pronto.

mike answered on Sep 1, 2017 at 1:01pm

Hello Rob, Sorry for the frustration with this error. I've learned that this a new/known issue but there's already a fix in progress and expected to be out on Sept 4th. So, can you test the app again on Monday and if there's still an issue please let us know.

Mike

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