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Group Texting with Separate Reply Threads?

Tags: sms and text messaging

Apr 21, 2020 at 10:48am • 1 replies • 0 likes

desire-smith

Has this feature been taken down? I used to be able to send group messages out to people not in my directory as separate text threads, now they are all grouped together. This is for gathering information for potential applicants and I don't want to be sharing peoples' phone numbers with others. As recent as a week ago it gave me a "warning" that it would be sent out as separate messages-which is the whole point for me anyway-then yesterday it is no longer is doing so.

1 Answer

amicloud answered on Apr 30, 2020 at 12:03pm

I'm having this issue as well. This is completely unacceptable. RingCentral suddenly isn't working the way it is DOCUMENTED TO BEHAVE. There is nothing in any of the update release notes about this being changed.

I just accidentally shared a lot of clients' phone numbers because of this. Absolutely not OK. Seriously RingCentral you have got to be kidding me.

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