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Error code 100000502

Tags: meetings

Apr 30, 2020 at 12:58pm • 10 replies • 0 likes

randeep-singh-khalsa

Error code while launching ringcentral meeting 100000502

randeep-singh-khalsa on Apr 30, 2020 at 12:59pm • 1 likes

We have a meeting in the next few minutes and this is a showstopper. Please escalate and help at top priority.

9 Answers

rob-weaver answered on Apr 30, 2020 at 1:39pm

Seems to be working now for us as well.

Also, it looks like you can access or start meetings through the RingCentral app instead of Meetings app and that was working for us earlier as well.

jdc_lowry answered on Apr 30, 2020 at 1:33pm

Our company had the same problems. Seems they've restored service a minute or two ago though.

juan-pablo-mo answered on Apr 30, 2020 at 1:39pm

it'S slowly coming back

juan-pablo-mo answered on Apr 30, 2020 at 1:25pm

i have a class with 125 students O_O ! hahah and everyone is calling me to ask what's going on. First time having this bug, it'S ok i already postpone everyone =) let's hope it get fix.

randeep-singh-khalsa answered on Apr 30, 2020 at 1:20pm

Its not working for any users here. Thanks.

jake-baldwin answered on Apr 30, 2020 at 1:25pm

On top of the aforementioned error code you might also see:

Web error 502 bad gateway when clicking join URL
Joining from RC app on mobile just spins and never starts meeting
Joining by dial-in gives error code 105

Mary-Community_Moderator answered on Apr 30, 2020 at 1:23pm

Hi Everyone!

Sorry for having this issue. There is currently an outage regarding this. Please contact our Technical Support or create a web case for documentation that your service is also affected. This will also let you be notified once outage is clear.

Thank you!

rob-weaver answered on Apr 30, 2020 at 1:17pm

Same issue for us. Meetings is not working for any of our employees.

Mary-Community_Moderator answered on Apr 30, 2020 at 1:06pm

Hi Randeep,

Have you already tried to uninstall/reinstall your app?

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

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