Account Type: US, Premium
When having users join a Ring Central meeting on Mac OS X El Capitan and Mavericks, they are first required to download and install your plug-in/app. This is perfectly normal and doesn't, by itself, cause a problem; but when trying to install the plug-in, OS X pops up with a security prompt saying that the app is from an Unknown developer and asks them to go into their settings and change the security setting.
This is a big inconvenience because it's a little off putting if we are trying to do a screen share with a client during a sales call and we need them to turn off security settings, and its a big inconvenience for the client when it should be an otherwise painless process.
I've seen the idea of a browser plug-in in other posts, but at the very least can't we have something that doesn't require administrator privileges and doesn't require changing operating system settings?